Data Protection Policy

Livv respects your privacy and protects your personal data in the best possible way. In all our operations we ensure that your personal data are processed in the safest manner both within our company and also in the operations of our subcontractors.

1. Data Controller

Livv / Guest Comfort Oy Commercial register code 0966048-6 Address: Merimiehenkatu 29, 00150 Helsinki, Finland Phone: +358 (0)20 7101 550 E-mail: info@livv.fi

2. Name of the Register

Livv: client and direct marketing register

3. What Personal Data Do We Process?

We collect the personal data that you send us, for example when you register yourself as a client of our web shop, order products, subscribe to the newsletter, contact our customer services or take part in campaigns.

The data that we process include name, work place, work address, e-mail address, phone, order history, technical data (user's IP-address and the browser used) and cookie information.

4. How Do We Use Your Personal Data?

We can use your data for managing the client relationship and your orders, for authentication, direct marketing, client surveys, newsletters, for analysis and profiling purposes and for statistics.

We can also use the data for sending advertising materials by mail or e-mail and for contacting you by phone, if you haven't declined it. Subcontractors and service providers may use your personal data only for the purposes set out in this data protection policy.

5. How Do We Protect Your Personal Data?

Livv deems it extremely important to protect the data of data subjects carefully. The data are stored in an electronic system protected by firewalls, passwords and other necessary technical solutions. The data in the register are accessible only to specific people working for Livv.

6. How Long Are Personal Data Stored?

Your personal data are stored in the register only as long as it is essential for the purposes set out in this data protection policy and for compliance with a legal obligation to store data.

7. Verifying, Updating and Correcting Your Personal Data

It is your right as a client to verify what data have been stored. You have the right to demand that inaccurate data are rectified or incomplete data are completed, and you have the right to demand that the data concerning you are erased from our register.

Livv will respond to requests within one (1) month after the request was submitted.

8. Links

Our website livv.fi may contain links to other sites. This data protection policy concerns only the website livv.fi.

9. Changes to Data Protection Policy

Livv is constantly improving its operations and therefore we reserve the right to change our data protection policy, to be announced through our website.